CSV file
No functions available yet.
Under Construction
Filters
Build and validate your query in the Genesys Cloud API Explorer.
Selected folderNo folder selectedThe browser hides the absolute parent path for privacy.
Choose a local folder that is not synchronized by OneDrive or another cloud service. Synchronization can interrupt file writing.
Export progress
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Diagnostic details
Filters
Divisions
The selected divisions are applied to both queues and users.
Select columns
Required key fields remain selected
Retrieve the membership matrix to begin.
O: Owner
I: Individual
Membership legend
Active, user (U)
Active, group (G)
Inactive, user (U)
Inactive, group (G)
Results Grid
Controls how many rows are shown per page in all export result tables. The default is 200.
Determines how local date and time values are shown in result tables and CSV files.
Time zone: —
Data Export
Determines which separator is used in downloaded CSV files.
Debug
Shows the API details button after Get Data.
Columns for exports
Click a row to edit its definition. Changes apply to the current application session. Download the updated column-manifest.json and place it on the web server to make them permanent.
Default columns
These columns and their order are used until the user creates a personal selection for this export during the session.
Filters
Knowledgebases
Select one or more knowledgebases.
User status
Select Business Unit
Choose your schedule
Business Units
Select business units. With no selection, all accessible business units are included.
Optionally filter by activity plan state
Select Business Unit
Schedules and forecasts in the recent window (26 weeks back and ahead).
Period (UTC, up to 31 days)
With no selection, all agents in the selected management units are included.
Management Units
Select management units. With no selection, all accessible management units are included.
Divisions
Select one or more divisions. With no selection, all accessible divisions are included.
Select columns
Required key fields remain selected